Tips for Ordering
Before ordering concrete, it is important to keep in mind that clear communication is key to ensuring that your order is correct and will avoid costing you and your company money.
Please try to place your order as far in advance as possible. (minimum 24 hours) The more lead time that our dispatcher has, the more likely we will be able to service your needs. Communication with our dispatcher gives us a better understanding of how to fill your order correctly. Last minute orders can lead to mistakes.
Will call orders are acceptable as long as you confirm them 2 hours in advance.
If there are changes in your order, please make them as soon as possible. (at least 2 hours before your scheduled delivery time.)
If you know your workers will be late or if the jobsite may not be ready at the requested delivery time, please call the dispatcher immediately so that he may adjust the schedule. This will ensure that both parties don’t have to worry about concrete sitting on a job for an extended period of time.
If you know that you cannot pour, please cancel orders as soon as possible.
Order at least 10% extra concrete. This will take into consideration allowable batching tolerances, spreading forms, uneven sub grade, settlement of sub-base, residual materials in mixer, spilling, etc. Keep in mind that it can get very expensive if we have to use two mixers to deliver the concrete that could have been delivered in one.
Please give our dispatcher clear directions with names of the streets and actual street addresses. (Even if we were at the jobsite previously, there may be another driver this time.)
If you are unsure as to whether the mixer truck will be able to maneuver or fit on your jobsite, please let us know and we may be able to arrange for a staff member to visit prior to delivery.
Order what you are going to need. Ordering 10+ or even 200+ is acceptable. One load is scheduled for the “+.” Two or more balance loads will have an effect our ability to fill your order.
If you have a job that is different than your normal work, please let the dispatcher know because we have mixes for any application.
Be honest in your dealings with our dispatchers. Make them aware of potential slow downs that may effect the anticipated return time of the mixer. Keep in mind that this will effect our ability to service another order.
Keep in mind that it takes approximately 10 minutes to load and another 10 minutes to clean the mixer before it leaves the plant. Also consider that the mixer will also need to travel to your site. Also, please keep in mind that there may be traffic.
On-the-job Communications and Safety:
Be sure that you are ready to pour when the truck shows up at the scheduled delivery time. Not being ready when the first truck shows up will affect our ability to service the remaining loads.
If you require the mixer to leave the road onto your jobsite property, then you must sign the delivery slip and assume any and all responsibility for all damage to our truck and the jobsite property. If you are not sure about the site, then the builder should be there!
Please help guide the truck onto your jobsite. It is important to be aware of what is underground and watch for overhead wires and tree branches. Our trucks are heavy, tall and wide.
To avoid confusion, when guiding a mixer, please have only one person giving directions / instructions to the driver.
Our trucks do not carry any extra chutes. We carry the maximum suggested by the manufacturer.
If you choose to add additional chutes, it is your responsibility to brace them!
It is important to note that mixer trucks have blind spots. Be very careful working around the truck.
- Caution: Never walk or work under a mixer’s chutes.
Know what slump you want to pour. There is standard equipment and a standard test to determine slump. If you’re not sure, contact our quality control department for assistance.
Do not add water for slumps above 6 inches. If you need to place concrete at higher (looser) slumps you should do so with mid or high-range water reducers (Super-P) so you don’t get segregation of the mix (stones piling-up and cream flowing away).
- Adding one gallon of water to one cubic yard of concrete will:
- Increase slump 1 inch.
- Decrease strength 200-300 psi.
- Increase shrinkage potential by 10 %.
- Increase air content by ½ %.
Do not finish concrete until all the bleed water has disappeared from the surface. Weather is very influential on concrete’s ability to be ready to finish. When there is low humidity, winds, direct sunlight, high temperatures or worse a combination of the above, the concrete may appear to be ready to finish even though only the surface has dried out. On days like this you must protect the drying surface with the use of a vapor retarder. (See Products)
Never sprinkle water on to the surface of drying concrete during finishing.
Do not steel trowel air entrained exterior concrete.
Cut joints in slabs as square as possible and not more than 2 ½ feet apart for every one inch of thickness.